We’re happy to be of assistance!

The Mom’s Choice Awards® Support Team is available Monday – Friday, from 8AM to 6PM Eastern United States (excluding US holidays).

The Mom’s Choice Help Desk is staffed by professionals committed to best-in-class customer service practices!

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For the quickest response, email the Help Desk.

We generally respond to email inquiries WITHIN MINUTES and not longer than four business hours.

Mom’s Choice Awards®
732 Eden Way N
#542 Suite E
Chesapeake, VA 23320

We’re also available by phone, however our phone support staff is limited. So, you may get voice mail when you call. Leave us a message, and we’ll be sure to return your call — usually within four business hours.

866.865.9230 Phone
Option 1 = Application Help / Check Application Status
Option 2 = Social Media & Marketing Team
Option 3 = Customer Service / Honoree Webstore Order Assistance
Option 0 = All other calls

866.865.9230 Fax
A note about our fax system: we use 24-hour fax recognition technology. Depending on your fax machine, you may hear a greeting when dialing our fax number. Simply push “start/send” on your machine and our system will accept it as a fax.