Mom's Choice Awards - Frequently Asked Questions

In lieu of a formal awards gala, we invest in marketing initiatives for our Honorees. The MCA is proud to offer a comprehensive package of value-added benefits–-one that is unique to an awards program. Click here to see a complete list of benefits.

Award Seals & Certificates

When can I expect to receive my complimentary awards certificate and seals?

Please allow 2 - 4 weeks for delivery. If after that time you have not If you have not received them, please contact Customer Service at 757.410.9409 – Option 3 or send us an email.

Keep Informed

How do I sign up for updates and announcements?

Go to the MCA homepage and click the “Stay Informed!” icon. You’ll be directed to a signup page.

How do I unsubscribe from an email list?

Most emails from the MCA will contain an “unsubscribe” option in the footer. Simply click it to unsubscribe. If there is no “unsubscribe” option in the footer, simply reply to the email and put “UNSUBSCRIBE” in the subject line. You will receive an email confirming your request.

Product Listing & Webstore

How do I correct errors or make changes to my product listing on the MCA Celebrate page?

Email your corrections/changes to us. We generally make corrections/changes the same business day, and we will send you an email confirming the correction/change has been made.

How do I update the content and product image in the MCA Webstore?

The MCA Webstore is powered by Amazon.com. All content and images are provided by Amazon. Please make product updates by logging into your Amazon Advantage account. It can take up to 5-6 business days for Amazon to post your updates.

Product Reviews: Amazon, BN & Others

The MCA review is posted on the wrong product page.

Email us the link to the correct product page at Amazon or BN. We’ll post the review and email you a confirmation.

The MCA review is not showing up on my product page.

For Amazon, reviews generally appear the same day they are posted. BN reviews can take 5-6 business days. If after that time, the review still isn’t showing up, please email us the link to the product page and we’ll repost.

Will the MCA post reviews for my product on other sites?

If we are not required to create an account in order to post a review, we’re happy to oblige. Email us a link to the product page with a request that we post a review. We’ll email you a confirmation once the review is posted.